Returns & Exchanges
At Monte, we want you to be completely satisfied with your beauty ritual. If you are not happy with your purchase, we offer a 30-day window for returns on unopened and lightly used products.
Initiate Your Request
Log into your Monte account and select the items you wish to return from your order history to receive a Return Authorization number.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all lids are tightly sealed to prevent leakage during transit.
Ship It Back
Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing